Zenith Hygiene Group has a network of 10 distribution centres strategically located across the UK with a fleet of over 90 vehicles. Kat12345LFA We offer comparisons from multiple homeowner. From 1st July 2018, the business of Zenith Insurance Management (UK) Limited has been incorporated into Markerstudy Insurance Services Limited. Car insurance is offered through Co-op Insurance Services and provided by Affinity Insurance Solutions Limited. There are 75 customers that Zenith Insurance, rating them as bad. Our phone lines are open but we have had to temporarily adjust our opening times to the following: If you are an existing customer you can use our online self-service portal to renew or make amends to existing policies. So I did what anyone would, and called up Zenith Insurance, and you would not believe what they told me. (Insurance) Markerstudy Direct Limited and Insurance Factory Limited are part of the Markerstudy Group of Companies. We would like to show you a description here but the site won’t allow us. Make a change using our online Self Service Centre. WRITE A REVIEW ★★★☆☆ 3.0 / 5. Password. Details in this van insurance section are accurate for policies taken out on or after 17 July 2019. Follow the details on how to log in and activate your account. Again, one of the biggest complaints on this site centred on claims. We have several different Customer Service teams, and therefore multiple contact numbers. Drive your fleet forward with Zenith We strive for customer service excellence across every interaction and channel. If you’re an existing customer you can also log in via the online portal (see above). All figures quoted are including Insurance Premium Tax … If you’re an existing customer you can also log in via the online portal (see above). Zenith Insurance is domiciled in Gibraltar and has its service company, Zenith Insurance Management UK Limited (ZIML), based in the UK. We’re here to help. Zenith Insurance will try and resolve your complaint within three business days of receipt of the complaint. Call Zenith Insurance now on: 0843 459 7498 Calls cost 7p per minute plus your network access charge. However, this is subjective and what is considered acceptable varies from one person to the next. Here is a sample of what you can do via the Mission Control system: While you can perform most tasks online, you may still want to speak to a customer service agent (see our contact section below). We really appreciate your patience and understanding during this difficult time. What types of cover does Zenith Insurance offer? Car insurance is there to safeguard you, taking care of a number of things including; the cost of vehicle damage, repair costs and the costs associated with injuries caused by a road traffic accident. During these unprecedented times, we are taking action to maintain our service to you, whilst prioritising the welfare and safety of our staff. Call 01227 284 031 (policies starting T1 or R1 only). Please do your own research and seek professional advice if necessary (moneyadviceservice.org.uk offers free, independent advice on all financial issues). For most claims you can call 0344 326 7574 and you should have your insurance details and information about your claim to hand. The longer you leave it the more you will have to pay as you will have been covered for more time. Markerstudy Insurance Services Limited Prospect House Thanet Way Whitstable Kent, CT5 3FD. We’re aware that there may be an impact on people’s livelihoods due to COVID-19. Whether you are looking for a quote or are an existing customer, here are the contact details you’ll need relating to car insurance policies. this was claim was opened in January 2019, and Zenith didn't tell me a thing about it. Keeping the cost of insurance down through cutting-edge counter fraud systems. We ask that you don’t cancel your payments or direct debits as this can result in your policy being cancelled and we don’t want you to be left uninsured, please get in touch with us in the first instance. Hopefully, you will never need to make a complaint but if you did need to you should call the relevant number in the contact section above. Welcome to the Zenith Insurance site. If you have a policy that started before that date, please check your policy documents for details. In this section, we are going to focus on the following different Zenith insurance products: car insurance, learner driver and van insurance. With Zenith learner driver insurance you can be covered for: Zenith Insurance’s van insurance is there to cover you if you use a van for your business. So that we can direct you to the correct place, please let us know what you'd like help with. Maybe you’ve seen a great quote but want a bit more information about the company? Depending on their preferences, drivers may adjust their coverage for added protection from burdens whether medical bills or personal liability. Data and information correct as of December 2019. Whether you are looking for a quote or are an existing customer, here are the contact details you’ll need for van insurance policies. On the Review Centre site, Zenith Insurance receives 3/5 stars on average from over 600 reviews (5 is also the highest here). Got your documents ready to send to us? from our website. Here you can also find updates on any existing claims and download any required. Markerstudy Direct Limited’s Financial Services Number is 801751. BISL Limited, who administer your insurance policy, have specialists on hand who can discuss your individual circumstances and agree how we can help with your financial situation. As we mentioned earlier, the website is written in clear language and is more dynamic than most insurance providers’ webpages. Should this deadline pass, you can expect to receive an update explaining why. Sat: 9am – 5pm The aim is to provide a final response letter within eight weeks of receipt of the complaint. If you buy your policy over the phone, you can also register at the end of the call if you would prefer. I was given two quotes for two cars, I insured the first car but when it came to insuring the second car, they wouldn’t honour my quote forcing me to go elsewhere. Zenith Insurance will determine whether or not you are owed a refund based on whether: The Zenith Insurance login page is called Mission Control and is available to all customers. If you think you may be unable to maintain your regular policy payments, please contact us as soon as possible on the details below. How do customers feel about the company though and what have their experiences been like? 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