Keep Focused 2. Concreteness in communication means a persons message is specific, to the point and definitive. True "The chief executive decided" is more explicit than "A decision has been made." Losing weight and getting fit usually takes a long while, … True False. When people ask for your opinion, think about what information they need before you respond. A letter, particularly a business letter should not be vague and general. Concrete presentation has its own importance in any form of communicationOpens in new window; be it written, oral, visual or audio-visual. And support your points with any necessary facts and figures. A concrete communication uses specific facts and figures. Rather than saying, "John isn't the greatest at customer service," for instance, a person might say, "John has the worst customer satisfaction rating in the division at just 84 percent." Business communicationOpens in new window often involves mutual experiences, such as the following situations: If you do not have an experience in common with the receiver, establish contact and build a concrete message through these techniques: Dynamic verbs show action and motion, whereas static nouns name objects and ideas. As a general rule, Americans tend to value objectivity, rationality, and concreteness in communication. false. Overuse of formal vocabulary makes a business writer sound pretentious. It avoids vagueness and ambiguity. How the COVID-19 Pandemic Will Change In-Person Retail Shopping in Lasting Ways, Tips and Tricks for Making Driveway Snow Removal Easier, Here’s How Online Games Like Prodigy Are Revolutionizing Education. true. Concise communication has following features: It … (Friederich Waismann, "Analytic-Synthetic V." Analysis, 1952) "Concern with correctness, whether mechanical, logical, or rhetorical, is in no way illegitimate or suspect. If the message which is the sole … It is the opposite of being vague or non-specific. Concreteness Skills in Counseling Concreteness skill in counseling involves helping the client to identify and work on a specific problem from the various problems presented. The ‘C of Concreteness’, one of six Cs which represents the six (6) qualities of effective communication, calls for senders to make messages concrete by providing specific details, such as sources of information that receivers may need or want. Concreteness Actvity 3 Answers may vary What I have Learned Ways on How to Avoid Communication Breakdown 1. In the same way, concrete messages from employees to supervisors regarding performance improve monitoring of ongoing progress. When a young boy catches a fish and tells his friends about the event, he uses his hands, postureOpens in new window, and words to describe the size of the fish. Courtesy. 1. a. Credibility. The ‘C of Courtesy’, one of six Cs which represents six (6) qualities of effective communication, calls for senders to revise messages to reflect courtesy. Generalizations, vague or sweeping statements, often appear in written messages when the writer is attempting to persuade readers. Take advantage of the 50 percent discount off our regular prices. It might also involve keeping the client on track with that problem in this session, clarifying facts, terms, feelings, goals, and uses a hear and now focus to emphasize issues in today's session. Conciseness 3. Use words or phrases that have definite meanings to convey a concrete message. Complete: A complete message will have all the information the reader needs to know to be able to … Concreteness for effective business Communication. Formal prose is usually reserved for academic and literary writing. Experienced advertisers exercise caution with generalizations because many consumers do comparison shopping. 2. It leads to differentiation of feelings … See more. Most social work students communicate so easily that they do not think of all its components. The concrete facts in this example make it certain what John's level of service is in terms of the ratings index. Specific. A concrete message is easily understood by the receiver. The data given in a business communication should be verified f its correctness. Observe the following examples. Clarity - Clarity implies emphasizing on a specific message or goal at a time, rather than trying to … To bring concreteness in communication, the following guidelines should be followed: Use visual aids like graph, charts, tables and diagrams; Use specific facts and figures; Use active voice (vii)Accuracy. As a message sender, you build mental pictures for your receivers through your use of words. English language offers scope for the choice of the right W (»rd because of its rich vocabulary.  It means that message should be specific instead of general. It avoids the basic fuzziness … Q.6. Saying, "You must deliver the package before 8 p.m. tonight," is more concrete than saying, "delivering the package by 8 p.m. is an important element of success.". Every business letter has an objective. Consider the person’s culture and occupation. Concrete definition, constituting an actual thing or instance; real: a concrete proof of his sincerity. Learn moreOpens in new window, [Message-based Approach to Overcome Barriers], Difference Between Abstract & Concrete Words, Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License, Applying for credit and being either accepted or rejected. Specific terms translate more easily than do broad, general words. It is the opposite of being vague or non-specific. The article exceeded the word count that had been allocated in the layout; also, the vice president had not keyed the manuscript in the correct format. Clarity - Clarity implies emphasizing on a specific message or goal at a time, rather than trying to … P90X – Transform your body in just 90 days. (vi)Concreteness. Also, overusing modifiers may make messages sound insincere and may create a sense of distrust. If the editor had provided the vice president with information about what the text length should have been and what word processing format was needed, the resulting panic could have been avoided. When you write a message, build on shared personal or business backgrounds. [2] Concreteness means conveying a message with precise terms. in Business Communication. "Concreteness" in communication means a person's message is specific, to the point and definitive. Concreteness—One of Six ‘C’ Qualities of Effective Communication Establish Contact with the Receiver. The History of the United States' Golden Presidential Dollars. Conciseness means communicating what you want to express in least possible words without forgoing the other C’s of communication. So by doing so, you're able to build confidence in people's interpretation of your message. Concreteness in written messages compares with exactness in spoken messages. Collect as much background information as possible. Listen with your ears and eyes 5. Advertisers sometimes make broad, inclusive claims. Business writing uses Standard English rather than formal English. adj. [1] Concreteness is often taught in college communication courses as one of the aspects of effective communication. Do Not Jump into Conclusions 7 Cs of Effective Communication 1. The following examples demonstrate the differences between opinions and requests. If you have a negative opinion or if you do not agree with their position, exercise caution. provides open learning resources for your academics, careers, intellectual development, and other wisdom related purposes. Modifiers (adjectives and adverbs) add meaning and intensity to other words. True False. It is the opposite of being vague or non-specific. Active verbs also make sentence specific, personal and concise. Conciseness is a requirement for effective communication. Concrete communication is important in both personal and professional interactions to ensure the recipient of a … Clarity means whether your communication is clear or not. Concreteness means being particular and clear. If the sender can establish his credibility, the receiver has no problems in accepting his … "Concreteness" in communication means a person's message is specific, to the point and definitive. In a work setting, concrete messages reduce the potential for uncertainty, confusion or misinterpretation. Those recollections help the reader visualize the fishing adventure. Speak Intelligibly 4. Concreteness is an aspect of communication that means being specific, definite, and vivid rather than vague and general. Specific, concrete directions from a boss, for instance, minimize the likelihood of employees failing to understand the tasks, standards and deadlines presented to them. CorrectnessOpens in new window, the next quality of effective messages, is discussed hereOpens in new window. Communicating concretely means being specific,definite and vivid rather than vague or general. The editor, however, did not indicate how long the article should be, nor did he explain what word processing format should be used. Concrete communication is important in both personal and professional interactions to ensure the recipient of a message has a clear sense of the sender's intent. Replace vague terms with precise modifiers. Explain how concreteness in communication depends on clarity, conciseness, and consideration. 2. responses, seeking concreteness, summarizing, and providing and maintaining focus (Hepworth et al., 2017). If you said, “Tyronne was an effective guard,” a basketball coach might think that Tyronne quickly moved the basketball down the court. Minimize Distractions 6. Show concern for the receivers by providing specific details, such as sources of information your readers may need or want. Thus, words have different meanings for different people. Our 14kt gold pendants are $70.50, a savings of 30 percent during the holiday sale. Dynamic verbs show action and motion, whereas static nouns name objects and ideas. … Note how these examples change generalizations into specific descriptions: Effective messages contain specific details that are clear to both the sender and the receiver. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. Courteous messages use positive words. Concreteness, (42) or specificity, involves the use of specific and concrete terminology, rather than general or abstract terminology, in the discussion of feelings, experiences, and behavior. "Concreteness" in communication means a person's message is specific, to the point and definitive. How is concreteness in communication achieved? Please distribute an agenda at the beginning of the meeting. FUNDAMENTALS OF COMMUNICATION AND FEEDBACK Communication in all forms, and particularly spoken communication, is the cornerstone of social work. The editor, excited that the senior vice president was interested in preparing an article, readily accepted the offer and provided the submission deadline. The use of action verbs and vivid imagery also contribute to concreteness in messages. Concrete communication is important in both personal and professional interactions to ensure the recipient of a message has a … In English and many other languages, words carry connotative and denotative meanings. Offering facts and figures is one way to make a message more concrete. Of or relating to an actual, specific thing or instance; particular: had the concrete evidence needed to convict. Concreteness: According to the Oxford Dictionary, the word concrete means “based on facts”. Since the vice president was attending a sales meeting with clients in Japan, he was unavailable for consultation. Use denotative words (dictionary based, direct) rather than connotative words (ideas, notions suggested by or associated with a word”. The objective cannot be realized by vagueness in writing. Concreteness 4. Concrete. Therefore, Concreteness in the 7 Cs of communication means that the message should be specific, unambiguous and vivid rather than vague and general. Concrete communication implies being particular and clear rather than fuzzy and general.It makes the use of words that are clear with less chances of misinterpretation. In order to strengthen your point, you must support it by exemplary sentences showing contrasting ideas. Complete details would have saved time and concern for all parties.A concrete message is exact. Clarity. (I have always suspected that correctness is the last refuge of those who have nothing to say.)" Our agent has listed a four-bedroom, three-bath residence for $250, 000 in the Mandavilla area. When you are not sure what information they really want, ask for clarification. CONCRETENESS Communicating concretely means being specific, definite and vivid rather than vague and general. Concreteness 1. As you develop concrete messages, you also verify correctness. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication … Completeness 2. ... Use Precise Modifiers. It is the opposite of being vague or non specific. Suppose Charles Grant, senior vice president of Dolphin Corporation, called the editor of the corporate newsletter and discussed submitting an article for the next edition. Concrete communication is important in both personal and professional interactions to ensure the recipient of a message has a clear sense of the senders intent. Compared to people from other countries, Americans place little value on the accumulation of material goods. Even more hand gesturesOpens in new window illustrate the struggle he had in pulling the fish into the boat. A bank official might think that Tyronne remained alert and watched for any unusual activity in the building. Business Communication 3 Prepare d by: Masoud Khowajaomari 4-Concreteness: Communicating concretely means being specific, definite, solid and vivid rather than vague Often it means using denotative (direct, often dictionary based) rather than connotative words (ideas or notions suggested by or associated with a word or phrase). The right word would be the one that carries the precise meaning, be informal in character and suits the level of communication. When you use adjectivesOpens in new window and adverbsOpens in new window, you add strength and color to nounsOpens in new window and verbsOpens in new window.Select precise modifiers because research reveals the following facts: You probably would receive three different answers if you asked three people the question “What is a good price for a printer?” Each person would have a different interpretation for good, and you did not give adequate information about the type or speed of the printer or about how much you were willing to pay. When the boy writes to a relative, he may include with the fishing story recollections of other family incidents. In addition to considering the feelings and points of view of the target group, it is also … Also, the vice president should have asked for specific details. Examples and Observations "It is in vain to set up a language police to stem living developments. Concreteness. 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